Insurance Claim Process


1. You Contact Us

Just give us a call at 502-594-2008 or use our handy Contact Form.

2. We Perform a Detailed Roof Inspection

If you think you might have damage to your roof, the first step for you is to have a qualified roofing professional inspect your roof. Getting a professional inspection is always recommended.

All Topper Roofing employees have extensive training and certifications in hail and wind assessment and the Insurance Claim processes. Your highly trained Certified Inspector will be able to spot damage, and then provide you with pictures, an inspection summary and all the information you will need to submit a claim if it is damaged by weather. If your roof has damage, your personal Topper Roofing Account Manager will lead you through the steps of properly documenting the damage and the insurance claim requirements and processes from start to finish.

3. We Meet with You and Your Insurance Adjuster

The most important part of the process is getting the roof covered. You will want a roofing expert present at this meeting with the insurance adjuster, not to be pushy, but to help the adjuster find evidence of roof damage so that the claim gets covered. It’s important that you have an advocate. Having a Topper Roofing representative to help you navigate the insurance claim is often the difference between receiving a new roof and having your claim denied.


 4. We Help You Submit Your Insurance Claim And Get Approval

If it is determined after inspection that your roof has unrepairable damage due to hail or wind, your insurance company will need to verify the damage and approve a claim for replacement. Topper Roofing works with homeowners and insurance companies every single day and we understand the process for approval and what the insurance companies need to make a proper decision on your claim. We can help answer questions you may have during the insurance claim process. If the insurance company agrees that your damage is covered under your policy, you will receive an approval for replacement.

5. You Choose Your New Roof!

Topper Roofing offers a wide variety of shingles for you to choose the perfect look for your home. Your Certified Roofing Professional from Topper Roofing will help you choose the new roof you will be proud to show off and see every time you drive up to your home.


6. We Install Your New Roof and Clean Up After Ourselves

Installing your new roof system is a big job. We must first remove and dispose of the old damaged roof, being careful to keep your yard and surrounding area clean of debris as much as possible. Next, we prepare the stripped down roof deck with underlayment to prevent any rain from reaching the roof deck. Finally, your new shingles are installed along with advanced ventilation systems that help keep your attic cooler in summer to prevent damage to the roof system over the years.


7. We Provide a Final Roof Inspection and Warranty Information

After your roof is installed, we make sure to carefully patrol your property for remaining debris and clean the entire work area. We want your home and landscaping to be just as we found it before your new roof was installed. We will inspect the new roof to ensure it is properly installed and will meet the warranty specifications for coverage. Your warranty and our commitment to excellence ensures your roof will be properly covered and managed throughout the years of warranty coverage. We ensure the quality and workmanship is superb before paying your final balance.